About Us
The
Lozano
Brothers,
Felipe
(left),
Andy
(right
&
below)
History
Andy and Felipe Lozano, the “Lozano Brothers” started a highly-concentrated commercial plumbing business in a two car garage in 1985. The Lozano Brothers’ understood how important it was to provide commercial plumbing and drainage services to their customers in a timely, courteous and professional manner in order to succeed. The name of their business became Plumbing Master and since it was a family owned and operated business they were able to go the extra mile to ensure that their customers’ received exceptional service. Plumbing Master came from humble beginnings but because of their deep plumbing traditions and hard working business ethics, they were able to grow into the flourishing, reputable company they are today. The Lozano Brothers are proud to say that much of their success was due to customer referrals, qualified technicians, quality craftsmanship and most importantly, satisfied customers. Today Plumbing Master provides services to restaurants, hospitals, convenience stores, municipalities, and commercial buildings spanning from Los Angeles County to San Diego County. With Plumbing Master’s twenty-five year history in commercial plumbing, we understand that plumbing problems can happen when least expected and we are dedicated to providing our customers with quick and timely service. This is why we provide all of our customer’s access to us 24 hours a day, 365 days a year. We employ in-house live dispatch operators at all times so when there is an emergency we can be contacted immediately to provide prompt customer service when they need it the most.
Mission Statement
Our mission is to be the leader in production, quality, service and state-of-the-art technology in all areas of commercial plumbing repair. We believe our service should exceed industry standards and be the best value for our customers. We will support our customers by providing a diversity of quality products that will enable them to be the leaders in their field and enhance their competitive position. We will endeavor to serve our customers in such a manner that they will be totally satisfied with our technicians, our service and our company. We will strive to create and maintain a relationship with our customers based on integrity, respect and professionalism. We believe that if we achieve these goals our customers will not want to seek service from anyone else but us for their plumbing needs.
